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Syncing Google Items

Discussions related to syncing Google (i.e., Gmail, Google Apps) items via Sync'Em.

Please create a support ticket for items that that require multiple "back 'n forth" interactions or are not of general interest — when necessary, we'll move forum postings to a support ticket.

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Posted on 2009-Jul-10 @ 17:24
jaydot
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2009-07-10
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Re: Syncing Google Items

I installed the trial version and it created duplicate contacts in my GMail contacts. I'm a custom domain user and I'm going from Exchange to GMail. The data from Sync'Em put the email address in the notes field with [Email] tags.

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Posted on 2009-Jul-11 @ 00:43
admin
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2008-03-31
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Re: Syncing Google Items
jaydot on 2009-Jul-10 @ 18:24 wrote:

I installed the trial version and it created duplicate contacts in my GMail contacts

The first thing to note is that the article discussing duplicate contact entry removal has some strategies to deal with duplicates.

There are multiple ways duplicates can be created, but the most common are

  • when first sync'd, both sources had the same entry (actually, given that Google and Exchange support different features, they're not really the same)
  • OS X's Sync Services are corrupted — the article on Sync Services corruption provides more detail

...and also wrote:

The data from Sync'Em put the email address in the notes field with [Email] tags.

Apple Address Book, Google Gmail and Exchange all have slightly different capabilities for contact information. Sync'Em preserves these differences by using the [SyncEm Data] insertions. This is discussed in the article on the [SyncEm Data] insertions.

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Posted on 2009-Feb-10 @ 19:31
chriscjcj
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2009-02-10
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Re: Syncing Google Contacts

I installed the trial license, and attempted to sync my OS X Address book with my Gmail contacts. Here's the problem: My gmail account is a "hosted" gmail account, meaning that it isn't @gmail.com, it's at my own domain. Yes, everything about it is Gmail, except for the domain. Unfortunately, the setup wizard fills in the "@gmail.com" portion of my account info, leaving me no option to use my hosted gmail account. This isn't a problem in most other apps that sync to Google. Why does Sync'Em have this limitation. Can it be fixed? Am I doing something wrong? Thanks.

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Posted on 2009-Feb-11 @ 01:04
admin
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2008-03-31
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Re: Syncing Google Contacts
chriscjcj on 2009-Feb-10 @ 20:31 wrote:

My gmail account ... isn't @gmail.com, it's at my own domain. ... Unfortunately, the setup wizard fills in the "@gmail.com" portion of my account info, ... Why does Sync'Em have this limitation. Can it be fixed? Am I doing something wrong? Thanks.

This was a workaround for another issue with the Google APIs. It will be fixed in the release following the 1.24 release. Version 1.24 should be out this week and will add support for Exchange recurring/repeating and detached calendar events. The next release will be focused on fixing the Google account issue so should be out shortly after 1.24.

2009-02-20: Sync'Em 1.24 is now released and supports Google App accounts and recurring/detached calendar events.

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