Sync'Em doesn't work directly with the Palm but can help sync the Palm Pre indirectly. See Palm's site for more information.

The same applies for calendar events.

Note that this strategy will also work for Exchange (i.e., Outlook/OWA/Entourage) contacts because Sync'Em can also sync Exchange contacts/calendar events either with your Address Book/iCal or directly with your Google contacts/calendar events so you can get your Exchange contacts indirectly sync'd with your Palm Pre.

Yes, even if you don't have an Exchange server, you can use Sync'Em to create contacts that are shared across the Address Book on multiple Macs. For details, see our Knowledgebase article on creating shared contacts.

See the Knowledgebase article on this topic.

If you've been syncing contacts with your Apple Address Book, you can open the Address Book application then select the "Look for Duplicates..." menu and merge any duplicates found.

This can be very useful because, while manually maintaining separate copies, it's easy to have created duplicate and/or slightly different copies of what were meant to be the same entries. There are also scenarios where a corrupted OS X's Sync Services can result in duplicate contact entries which can then get sync'd to other information sources.

Note that using Address Book's "Merge Selected Cards" feature can duplicate fields as a result of the merging process.

There is an alternate strategy for removing duplicates that can be useful if you're not syncing with an Apple Address Book — however, this strategy is for advanced users and only applies if all the information exists without duplicates in one of the information sources:

• if you're not familiar with the Advanced Setup, you'll need to download and watch the tutorial video
• check/enable the "Show Advanced Sync Setup" option via the "Preferences" tab in the Sync'Em preferences
• to be able to recover from any problem, make a backup of each source that contains all the entries and, for extra "insurance," of all the other information sources
• via the Advanced Setup, for each of the other Sync Sources (i.e., the ones with duplicate entries):
• in that information source, delete all the entries
• make note of that source's "Sync Source" and "Access Sync Source Prefs" settings
• delete then re-create both that source's "Sync Source" and "Access Sync Source Prefs" settings
• at the next sync, those reconfigured sources will be sync'd as initial/full syncs (subject to your setup options) with the contents of the other/full/non-duplicate source(s)

You may also want to see the FAQ about duplicate calendar events.

If you have created an Exchange calendar or contacts folder, you'll need to specify the calendar or contact folder's pathname, not just its "simple" name, when using setting up. The Setup assistant automatically handles this for you, except that some public Exchange folders may not be shown — see the Knowledgebase entry on Exchange public folders for more information.

E.G., You've created an Exchange calendar named "Home" and you want to sync that calendar's events in addition to (or instead of) the default Exchange calendar folder named "Calendar". To specify that "Home" calendar, you'll need to specify the "Calendar Folder Name" as "Calendar/Home". This is not something you "see" via OWA — the best hint is that OWA will show the folder as ".Home" in the "Choose folder to delete" pop-up. Fortunately Sync'Em will usually show you the folder names.

In the OWA graphic below, the calendar folders that appear to the left as "Home" and "Work" and in the pop-up menu as ".Home" and ".Work" are actually the pathnames "Calendar/Home" and "Calendar/Work", respectively. Contact folders are similarly named.

Click on the graphic for a full-sized view.

Understanding the way Exchange folders are named can be useful when setting up shared folders or public folders that are not reported to Sync'Em by the Exchange server. If Sync'Em does not automatically present an Exchange folder for selection, you'll need to select "Enter path manually..." entry (in the pop-up selection menu) then manually enter the Exchange folder pathname.Click on a graphic for a full-sized view.To enter an Exchange folder pathname manually: then: