If you normally use OWA (Outlook Web Access), you may not know the Windows Domain that's part of a full Windows login. Exchange servers can be configured to either require a Windows Domain for login to OWA, or to not require it.

Similarly, Exchange may require Sync'Em to supply the Windows Domain part of the login. In these cases, you'll need to enter the "Windows Domain" value when setting up the Sync'Em Access preferences for your Exchange account. Even if it's not required, it's normally OK to supply the correct Windows Domain.

If you don't know your Windows Domain and can log in via OWA, you can often determine the Windows Domain value as follows:

• login to OWA
• click on the "Options" link
• click on the "Change Password" link
• your Windows Domain value is the characters preceding the "\" (backslash) character in the form's "Domain\user name:" field — e.g., as highlighted in the graphic, below:

If no Windows Domain is shown, then it's likely that none is required.